Query Re-Set Off of Arrears
Rent Arrears

Karry G
Karry G
37 Thanks
238 Posts
13 years ago

We have a tenant who is being evicted for non payment of rent . She is claiming "set-off" of arrears because her boiler broke down in July . We didn't get her text message because she sent it to us on a phone that she had previously told us had been stolen so , as is our policy, we deleted her number awaiting confirmation of a new one. (Our phone rejects texts from numbers not logged in our system or we would be swamped with unwanted calls. )

She didn't write and she didn't phone the landline . However, she continued to live in her flat and when we tried to make arrangements to repair her boiler, she deliberately delayed the repair for two weeks .

When we repaired the boiler which was in fact , a blown fuse, it was clear that the socket had been tampered with - we suspect she did it herself .

Am I correct in stating that because she wouldn't let us in to repair the boiler, set-off is invalid ?

Please Login

You must be logged in to participate in our forums, to continue please login below.

Not a member? From only £99 you can join in the discussion and get access to member's only resources and services.

As the home for landlords, the NRLA are here to help you save time, save money, and stay compliant. NRLA membership gives you access to a vast range of expertise, resources, and exclusive member benefits and savings, designed to help and empower members. We also play a pivotal role in campaigning and championing the interests of landlords.