What are the obligations for a tenant being able to contact me?

2 Thanks
7 Posts
14 years ago
Hi there,

Just a quick question regarding my obligations as a landlord.

I am self managing my portfolio of 26 properties and tenants contacting me regarding stupid things at stupid hours is getting a bit annoying. I have recently taken the descision to get another phone for my own personal use with the intention of switching the phone of that tenants use for contacting me outside of office hours.

My question is, what are my requirements and obligations to the tenant. Should they be able to contact me at any time of the day or night? Or what is deemed as reasonable? If the phone was to be on but only checked every now and then for messages?

Thanks in advance for your help.

Please Login

You must be logged in to participate in our forums, to continue please login below.

Not a member? From only £99 you can join in the discussion and get access to member's only resources and services.

As the home for landlords, the NRLA are here to help you save time, save money, and stay compliant. NRLA membership gives you access to a vast range of expertise, resources, and exclusive member benefits and savings, designed to help and empower members. We also play a pivotal role in campaigning and championing the interests of landlords.