Please help, we're in trouble over our tenants' deposit
Tenancy Deposits

Nayman
Nayman
0 Thanks
4 Posts
14 years ago
0
We're first time landlords so we registered with an established lettings agent and asked them to handle all legal, contractual and tenant vetting responsibilities so we wouldn't run into trouble through ignorance.

Our tenants call us frequently with spurious complaints for which we've paid heavily in time and money to rectify. They've caused damage to the property but we cannot prove it was them because the inventory wasn't carried out for 2.5 months. Not sure why the lettings agent were negligent in getting this done.

The lettings agent gave us the tenants' deposit to hold onto and we've only just heard about the Tenants' Deposit Protection Scheme so we're very concerned about being penalised for not giving their deposit to a holding agency.

The tenants have now changed their mind about living in our borough and want to move (5 months into a 12 month contract) - and want us to pay part of the early break fees.

I feel like we're about to get clobbered from all sides. Can anyone advise on how to get out of this mess? We only want what's fair.

Please Login

You must be logged in to participate in our forums, to continue please login below.

Not a member? From only £99 you can join in the discussion and get access to member's only resources and services.

As the home for landlords, the NRLA are here to help you save time, save money, and stay compliant. NRLA membership gives you access to a vast range of expertise, resources, and exclusive member benefits and savings, designed to help and empower members. We also play a pivotal role in campaigning and championing the interests of landlords.