I got rid of tenants belongings before she had 'properly' moved out
Tenancy Types and Management

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6 Posts
12 years ago
I had a tenant of whose Housing Benefit suddenly ended on 19th Oct - due to 'move within area' That was the first notification - received by post on 22nd Oct -I had of the termination of the tenancy. The tenant had told me she wanted to move nearer to her family and friends but that had been 18m previously. Also I did give a reference to a letting agent in Dec 08.

I called at the property and found it vacant but full of plastic bags a bed in bits upstairs and generally the place in a mess.

I tried to contact the tenant but got incorrect number. I had no way of making contact with the tenant. I went back twice and found no change or sign of return. So I decided crack on and try to re-let before Xmas. So I had everything cleared and the property cleaned (at an expense of £230)

Then on 23rd Nov I received a text from tenant saying 'where's all my stuff?' After a flurry of texts it transpires that although she had moved she thought she had a month's rent in hand (she was actually £800 in arrears) and also claims that her new letting agent said they would inform me (as well as 2 other agencies - not letting agencies) I did get confirmation that they would not have done that.

She is claiming compensation for the goods disposed of inc £500 for the pram (which certainly didn't look anything special)I am sure she will be getting onto someone to assist her.

She has left the place in quite a mess inc a broken d/g window.

How should I proceed?

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