Industry News Sally Walmsley 14/03/2024

Call for clarity on rent-to-rent

Landlords need more clarity on rent-to-rent arrangements, with the NRLA calling for better official guidance to prevent landlords falling foul of rogue operators.

The association recognises the model has been open to misuse, and, in response to a consultation run by National Trading Standards, said that stronger guidance, and improved information about how rent-to-rent operates, would help landlords and tenants identify legitimate schemes.

Recent research carried out by the NRLA found landlords have had mixed experiences with rent-to-rent, with some citing a lack of clear guidance from sources such as the Government and Trading Standards as an issue.

Instead, it was reported, many landlords are relying on advice from other landlords, often via social media.

The issues 

When working as it should, rent-to-rent allows landlords to pass responsibilities and compliance over to third party rent-to-rent agents.
These agents pay the landlord a guaranteed rent, typically below market value then lets out the property to tenants at a higher rent, keeping the difference as their payment.

On paper it could be seen as a win/win. Time poor landlords can outsource day-to-day management, while those without large capital payments to put down on a property can make a living from property.

However, landlords need to be careful, as there are risks.

Some landlords who have entered into such arrangements said their properties were returned in a poor condition, others that third parties were renting their homes to undesirable, sometimes criminal, tenants. Others did not receive the rent as promised.

In addition to this mortgage conditions sometimes prohibit rent-to-rent, and the practice has also been given a bad name by those running unlawful rent-to-rent schemes – subletting properties without the landlord’s permission. 

What does the NRLA want?

In its submission, the NRLA outlined the complexities of rent-to-rent and called for the Government to produce clear guidance to raise awareness of the potential risks for landlords, and as well as clear directions on how to correctly operate such a scheme themselves.

To read the submission in full click here. 

Regulation of property agents

The NRLA has also responded to an inquiry into the regulation of property agents this week, asking for the introduction of new training and service standards.

The NRLA supports the proposals, which were first mooted by a working group back in 2019.
With many landlords relying on the guidance of their agents when it comes to navigating complex housing legislation, the NRLA believes it is essential they have confidence that those they are employing to manage this aspect of their lettings are meeting required standards.


It also said that to ensure a smooth transition once the Renters (Reform) Bill becomes law measures must be in place before changes are implemented, to ensure that consumers are provided with adequate service standards and advice.   

It has asked the Government to ensure that: 

•    Property agents comply with minimum training and service standards, including adherence to an overarching code of practice.  
•    Consumers (including tenants and private landlords) are treated fairly and equally, with a clear route to redress should it be needed.   
•    Any extension of the Regulation of Property Agents (RoPA) to private landlords does not duplicate requirements of the Renters (Reform) Bill or introduce a disproportionate level of additional bureaucracy and cost.   

To read the full response click here

Sally Walmsley

Sally Walmsley Magazine and Digital Editor

Sally is the Magazine and Digital Editor for the NRLA. With 20 years’ experience writing for regional and national newspapers and magazines she is responsible for editing our members' magazine 'Property', producing our articles for our news site, the weekly and monthly bulletins and editorial content for our media partners.

See all articles by Sally Walmsley