Social housing training courses
A selection of courses designed to upskill social housing professionals providing housing association colleagues with up-to-date CPD
We provide high-quality training that meets the evolving demands of social housing. That's why local authorities and housing organisations nationwide trust us to deliver their training needs.
Whether you require bespoke training or off-the-shelf solutions, our award-winning courses ensure you and your team are equipped with the skills you need to thrive in todays housing sector and enable you to overcome the challenges you face day-to-day.
Why choose us?
- Customised training programmes purposefully designed to address the unique challenges faced by your organisation
- Ready-made courses that are proven, efficient, and available for immediate delivery
- Industry expert tutors with extensive experience in social housing
- Flexible learning options to suit varying schedules.
To discuss how we can support your training needs, please complete and submit the form below or email [email protected].
Our courses
Customer Service and Tenancy Relationships
This training course is designed to equip professionals working in social housing with the essential skills and knowledge to effectively enhance customer service and manage tenancy relationships. The course covers key aspects of tenant interaction, industry guidance, and best practices to ensure a positive living environment for all residents.
- Who's it for?
- Landlords, Letting Agents, Property Managers
- CPD Points Awarded
- 3
Customer Service & Tenancy Relationships eLearning
This training course is designed to equip professionals working in social housing with the essential skills and knowledge to effectively enhance customer service and manage tenancy relationships. The course covers key aspects of tenant interaction, industry guidance, and best practices to ensure a positive living environment for all residents.
- Who's it for?
- Social Housing Providers
- CPD Points Awarded
- 3
Introduction to Safeguarding
This interactive training course comprehensively explains safeguarding responsibilities within housing environments. You will explore fundamental principles of safeguarding, relevant UK legislation, and practical skills needed to ensure the safety and well-being of vulnerable individuals. This course is essential for housing providers, housing support workers, and those in housing management or caregiving roles.
- Who's it for?
- Social Housing Providers
- CPD Points Awarded
- 1
Trauma-Informed Hoarding for Social Housing Professionals
Hoarding can be a real problem for landlords and property managers. Not only does it pose risks to your tenant's health and safety, but it can also damage your property. Learn how to spot the signs and work towards a prevention strategy that involves practical support to your tenants.
- Who's it for?
- Social Housing Providers
- CPD Points Awarded
- 5
Damp and Mould Awareness: Best Practices for Property Maintenance
An in-depth look at how to Identify and master the causes of condensation, mould and dampness, with an outline of the law, what action can be taken against the landlord and/or tenants and how to remove or reduce its occurrence.
- Who's it for?
- Landlords and Agents
- CPD Points Awarded
- 3 standard
Damp and Mould Awareness: Best Practices for Property Maintenance eLearning
An in-depth eLearning look at how to Identify and master the causes of condensation, mould and dampness, with an outline of the law, what action can be taken against the landlord and/or tenants and how to remove or reduce its occurrence.
- Who's it for?
- Property Professionals
- CPD Points Awarded
- 1 standard
