Member Stories

Many landlords go the extra mile for their tenants and their local communties. In this section we feature the stories of some of our members who have been doing truly exceptional things-be it delivering food for tenants at the height of the coronavirus pandemic, or volunteering.

Volunteering day: Landlord Tom hitting all the right notes

International Volunteering Day took place on Tuesday 5th December. To mark it, we're sharing the inspiring story of landlord Tom Reynolds, who plays live music in local care homes – revisiting a hobby he used to do just after he left school. This was first published in the NRLA's Property magazine. Do you have an inspiring volunteering story to share?

Member Stories Victoria Barker 05/12/2023
Volunteering day: Landlord Tom hitting all the right notes

National Volunteer Week: The community-minded Portsmouth landlord lending a hand

The Week 1st June-7th June marks National Volunteering Week. In this article first published in our award-winning member magazine Property, we chat to landlord Oliver Oakley about his volunteering at a soup kitchen in Portsmouth.

Member Stories Victoria Barker 01/06/2023
National Volunteer Week: The community-minded Portsmouth landlord lending a hand

National Volunteers Week: Running a lettings business with a mission

Member Stories Victoria Barker 01/06/2023
National Volunteers Week: Running a lettings business with a mission

“I recognise that energy efficiency is important, but the process comes at an expense”: Nigel’s retrofit experience

Nigel has been a landlord for 4 years and is based in Ashford, Kent. Becoming a landlord and investing in property wasn’t initially part of the script. But when he was made redundant from a previous job, he decided to buy a flat as an investment.

Member Stories Rhianna Abrey 15/02/2023
“I recognise that energy efficiency is important, but the process comes at an expense”: Nigel’s retrofit experience

The Big Question: Do you carry out your own inventories?

Do you carry out your own inventory or do you hire a professional to do this? The NRLA is asking what you prefer to do for our next 'Big Question' feature in NRLA members' magazine, Property.

Member Stories Victoria Barker 15/12/2022
The Big Question: Do you carry out your own inventories?

Landlord develops community allotment to help tackle social isolation in his neighbourhood

On National Allotment Week, read more about landlord and handyman Steven Fletcher, who has put his passion for gardening to good use, tackling loneliness in his local area by developing a community allotment. Article first featured in NRLA magazine Property.

Member Stories Victoria Barker 11/08/2022
Landlord develops community allotment to help tackle social isolation in his neighbourhood

"Me and my husband have worked really hard for the last 20 years - I do this for my pension and my later years" Lyn's story

Lyn is a student landlord based in Southampton. She owns 3 properties with her husband and has been a landlord for almost 20 years.

Member Stories Rhianna Abrey 25/07/2022
"Me and my husband have worked really hard for the last 20 years - I do this for my pension and my later years" Lyn's story

"Without Section 21, it would have been so much harder to remove my nightmare tenants" - Alan's Story

Alan is a landlord based in Warwickshire and owns 4 properties that he rents out, all of which are apartments. He has been a landlord for 20 years and has loved being a part of the PRS.

Member Stories Rhianna Abrey 12/07/2022
"Without Section 21, it would have been so much harder to remove my nightmare tenants" - Alan's Story

"I love being a landlord and I don't think I'll ever stop!" Sian's Story

Sian has been a landlord since 2001 and owns and manages 17 properties across three buildings in West Didsbury, South Manchester. She initially started renting her properties out so that she could earn an extra income. Her portfolio is designed for and aimed at professionals in the 25-35 age bracket.

Member Stories Rhianna Abrey 28/06/2022
"I love being a landlord and I don't think I'll ever stop!" Sian's Story

The Big Question: Who is responsible for cleaning at your rental property?

Who is responsible for keeping your rental properties clean? Do you leave it to your tenants, or do you employ a cleaner? That's the latest topic to be put under the microscope in the next "Big Question" feature in NRLA members’ magazine, Property.

Member Stories Victoria Barker 09/06/2022
The Big Question: Who is responsible for cleaning at your rental property?