RENTERS RIGHTS

Pets in properties: Inventories and disputes

Mia Rotaru 10 September 2026

The Renters’ Rights Act has introduced changes to the way you deal with requests from your tenants about keeping pets.

Under the new rules, you will no longer be able to impose blanket bans on pets, and must consider requests on a case-by-case basis, only refusing where there are reasonable grounds to do so.

We have been inundated with questions since the new rules came in, and are hosting a member-exclusive webinar to help you understand how these new requirements will work in practice next week.

The event, on Wednesday (15th September) will detail the timescales in which you need to deal with requests - and the circumstances in which a refusal may be justified.

Join our webinar

To help you stay on top of the key changes of the Renters’ Rights Act, we are bringing together experts from the Tenancy Deposit Scheme (TDS) and Inventory Hive to explore the practical implications of the new pet rules for your properties. 

The hour-long session will start at 10:30am and will cover: 

  • What the new pet rules under the Renters’ Rights Act mean for you; 

  • The new 28-day rule and the timescales landlords will need to work within; 

  • When you can reasonably refuse a request for a pet; 

  • Common pet-related disputes; 

  • Insurance considerations for landlords; 

  • How accurate property records and documentation can help reduce the risk of costly end-of-tenancy disputes; and 

  • Real-life case studies and practical advice from industry experts. 

With more tenants looking for pet-friendly accommodation, landlords increasingly have to balance the benefits of accommodating pets with concerns about property damage, insurance, disputes, and compliance with changing legislation. 

This webinar will give you the opportunity to hear directly from industry experts and gain practical, actionable advice on how to navigate pet requests with confidence, protect your properties and reduce the risk of disputes. 

For more information, and to register click here.

Mia Rotaru
About the author
Public Affairs Officer

Before joining the NRLA, Mia Rotaru worked in the charity sector, where she developed and implemented regional policy initiatives and campaigns. Mia's experience in European policy development has equipped her with a deep understanding of cross-border regulatory frameworks.