Jodi’s early career was as a solicitor specialising in corporate and commercial law before bringing that experience to the governance of private, public and not for profit organisations. She brings to NRLA over 30 years of experience of executive and non-executive Board membership and chairmanship and, alongside chairing the NRLA and its associated companies, she is currently Chair of the New Homes Ombudsman Service and a non-executive director of the Tenancy Deposit Scheme. She is passionate about helping organisations to be the best and most efficient they can be, devoting themselves to excellence of service. Alongside her corporate experience she is a specialist in dispute and complaints resolution, notably in the housing sector, and has acted as the Independent Complaints Reviewer for numerous public bodies and regulators notably HM Land Registry, the Charity Commission, the Housing Corporation and the Tenant Services Authority.
 
“Being a landlord is one of the most socially responsible roles one can hold. With the few irresponsible exceptions who hit the headlines, landlords are predominantly people who want to give their tenants decent homes to live in for a fair return for their investment. Membership of NRLA helps landlords to understand their responsibilities and those of their tenants, and to keep up with the ever-changing environment in which they have to operate. I am determined that NRLA will spare no effort in working towards improving the way in which landlords are generally perceived by securing recognition of their importance to our society, leading to a fairer deal from Governments, local authorities and the courts. Members will find a warm welcome at NRLA that offers fellowship with other landlords, information and advice when needed, and the opportunity of accreditation.”

Having spent most of his professional career in financial services until April 2011 and supporting the family retail business as Company Secretary for 32 years, in more recent times his work brought him into contact with the NLA, firstly as a Local Representative and then as Non-Executive Director since 2016, it addition to this he re-trained and qualified to provide small businesses with bookkeeping, business planning and self-assessment support.

A landlord with 4 properties in his hometown of Chester Le Street, Co Durham for 16 years and likes to provide good quality accommodation for his tenants.

Also Chair and Director of Back on the Map Enterprises in Sunderland, this expands his involvement in the private rented sector with board responsibility for a further 120 properties and broadens his understanding of the sector, good governance, risk and business strategy.

"In an ever-changing world for landlords, I hope to bring my experience as a landlord and in business to the NRLA, to assist with the challenges placed on the PRS by Central and Local Government and to ensure our members receive the very best communication, support and services now and into the future”

I have a passion for improving and streamlining everything I'm involved in, particularly the property sector. I divide my time between building my business portfolio, serving property owners, landlords, developers and property managers and working with landlords, politicians and the third sector to build a better private rented sector that is suitable for all stakeholders.

As a result of my desire to invoke change within the property sector I became Chair of the Cardiff Landlord Forum and later Director for Wales of the Residential Landlords Association then later Vice Chair. I dealt directly with those that are making policies that affect landlords and tenants alike including Housing Ministers in England and Wales, No. 10 and various panes and committees. I speak to increase the professionalism of the sector, ensuring people live in a safe and secure home whilst not increasing costs or overburdening the sector with legislation. I was a key member of the RLA board that led to the merger of the two largest representative bodies for landlords, the Residential Landlords Association and the National Landlords Association.

Harish started his career with a master’s level degree in engineering from Imperial College, London.  He brings a variety of commercial experience and knowledge to his role accumulated over forty years. He has been a landlord since 2007, building a successful portfolio from scratch. In his voluntary activities he has been a trustee/chair in homelessness charities since 2006. 

In 2001 he founded and still runs, a diversity consultancy, serving clients in all sectors. His other board level roles have included periods as governor at a large secondary school and as an investor in his own and other peoples’ SMEs. Prior to setting up his diversity consultancy he spent 20 years developing his career in a wide range of corporate roles, at Exxon Mobil, Rover Group and Deloitte.

Claire Jenkinson has over 25 years’ experience in commercial and general management roles in B2B businesses, primarily with Reed Elsevier, Emap and CRU International.   

Claire has held a number of senior roles, including Sales Development Director for Emap’s B2B division.  Claire was Group Publishing Director of Nursing Times and Health Service Journal and then became Managing Director of Emap’s conference business, responsible for over 350 events. Claire joined Reed Business Information in 2009 to head up two divisions, operating in global markets. Most recently, Claire’s role as Sales and Marketing Director for CRU International has resulted in significant transformational change and market leading growth for the subscription business. 

Claire has been a landlord since 2010.

Anne was a senior civil servant until 2020. Her career included responsibility for government housing policy in the East Midlands region and Transport policy across the West Midlands. She later led on a range of education policies including Further Education across England. Her final civil service role was as Director Private Rented and Leasehold Housing at the Ministry for Housing, Communities and Local Government.

Before joining the civil service, Anne was an officer in the Royal Air Force where she was stationed in both the UK and Hong Kong.

She is currently the chair of Norton Housing and Support, a housing association specialising in accommodation for people with mental health needs. She is also chair of the Mowbray Education Trust, a governor at Leicester College and a trustee of NACRO, a national charity.

Anne holds an MBA from Nottingham Business School and is a Fellow of the Chartered Institute of Personnel and Development.

Abay is a Technology leader with experience in leading and managing strategic technology and digital transformations to deliver real and timely value for businesses and stakeholders.

For over 20 years, he has worked in different capacities across the public, private and charity sectors and in various roles ranging from operations to governance. In this time, he has developed the creativity, innovation, and curiosity to find new and better ways of deploying digital/IT assets and technology to create real, timely value for organisations.

He has a firm belief that technology can be used to transform organisations in innovative and profitable ways when it is made a vital part of business strategy.

Abay is an alumnus of Middlesex University Business School and has attended courses at Massachusetts Institute of Technology (MIT), Said Business School University of Oxford, and University of Cambridge Judge Business School.

He is a member of the Institute of Directors, the British Computer Society, and the Project Management Institute with professional accreditations such as TOGAF 9, MSP, PMP, Prince 2 Practitioner and Prince 2 Agile practitioner.

Abay has been a landlord since 2001.

Ben Beadle is Chief Executive of the National Residential Landlords Association (NRLA), the UK’s largest trade body for landlords.

A landlord himself since the age of 20, Ben started out as property manager before working his way up through the ranks at Tenancy Deposit Scheme.

He was then Operations Director at property management business Touchstone before overseeing the merger of the National Residential Landlords Association (NLA) and Residential Landlords Association (RLA) to create the new trade body earlier this year.

His key aims as head of the organisation are to strengthen the voice of landlords in Westminster and Cardiff, to improve the reputation of landlords in the media and to support members through information, training and accreditation.

Phil is a Chartered Certified Accountant and joining the NRLA in October 2020 and the Board of Directors in August 2021.

Phil has extensive cross sector experience and worked in South East Asia for many years

Posts included CEO of the Indonesia businesses of global pharmaceutical companies and Chief Commercial Officer at SE Asia’s largest digital healthcare platform

In the UK, Phil was Finance Director of a number of businesses within Thames Water group.

He is also a landlord in the private residential sector with properties in the North West of England.

Chris Norris is responsible for policy and campaigns at the National Residential Landlords Association (NRLA), having held a similar role at the NLA prior to its recent merger.

A private landlord and former letting agent himself, Chris has represented landlords for more than a decade, joining the NLA’s policy team in early 2007.

Before discovering the fun that can be had focussing on the PRS, Chris held a number of inhouse and consultancy public affairs roles focussing on housing, health, and social care.

Carla has over 20 years marketing experience working for some of the UKs largest brands including Asda, Nestle and Dusk.

She loves leading teams to deliver customer and commercial impact across the full marketing mix. At the NRLA, Carla is responsible for brand strategy, membership performance, event, product marketing, and design.

Alastair has worked with the NRLA for over six years managing IT, Technology and data protection, he is also responsible for our combined contact centre and data & insights function.

Prior to the NRLA, Alastair worked as a consultant in the public sector, the Office of Rail Regulation and with the NHS as Director of Informatics. He spent almost eight years at Westminster Council, latterly as the Strategic Director of Resources responsible for IT, HR, Customer Service, Procurement and Property.

He also worked in the commercial sector at Logica and T-Mobile and moving on to develop and run the website and partnerships at easyJet for 4 years, at the time the biggest dot.com in Europe.

His has been a landlord and has run the freehold and block management services for several central London properties.

James Kent is the founding Director of Safe2 and is currently serving as the Chief Innovation Officer for the National Residential Landlord Association.

James brings with him his expertise and a deep understanding of property dynamics. James possesses a skill set that enables him to offer practical insights at the intersection of both trades and property. He is passionately dedicated to revolutionising the rental sector, emphasising a keen interest in its modernisation. Leveraging his innovative perspective cultivated in his role at the NRLA, James eagerly finds solutions to propel the rental sector into a future characterised by enhanced efficiency, cutting-edge products, and a seamless experience for all participants in the industry.  

Emily has over 10 years of human resources experience, including the last 5 years leading the HR function at the NRLA. Before joining the NRLA, she worked in the Biotechnology sector and with Rentokil, a FTSE 100 company.

With a bachelor's degree in human resource management and a CIPD Level 5 qualification, Emily has a proven track record of success, with key achievements such as securing IIP Gold accreditation and being recognised by The Sunday Times as one of the best medium-sized organisations in 2024.

Dan has been with the NRLA since June 2023 and leads our member contact area. With over 12 years experience in a wide range of industries; he is passionate about delivering exceptional service.

Originally from St Helens, he now lives in Cardiff with his wife and cat! A self-confessed History buff he also enjoys watching/playing cricket. 

Sam’s role is to lead the success of the commercial team by driving membership engagement and activity, ensuring to identify market leading service providers that innovate how landlords operate.

Sam has a wealth of knowledge in the PRS (Private Rented Sector) sector from working in the Property Management industry, meaning he sees both landlord and tenant facing challenges.

Meera joined the National Landlords Association (NLA) in May 2018, having previously worked in both policy development and project management for a range of not-for-profit and public sector organisations. Meera provides political insight both internally and for NRLA members, and lobbies in their best interests. Meera has extensive experience of building partnerships with stakeholders across communities, civil society and government, as well as developing collaborative approaches to policy challenges.

Prior to joining to the NLA, Meera provided policy and engagement support to the chief executive of the Big Lottery Fund, the UK’s biggest community funder. She also developed strategic policy at the General Medical Council, the regulator of doctors in the UK.

Stuart is passionate and excited about data, as well as providing insights and automation for people to help improve their job and decision making. He is a self-confessed geek both professionally and personally, but still approachable.

He was born and raised in Barnsley (Tarn) but now living in Wakefield with his family. He plays golf, enjoys reading and has various projects he likes to fill my spare time with.

Professionally, after graduating Sheffield Hallam University, he worked in IT and data roles for over 15 years spanning various industries for companies like DFS Furniture Ltd, Wavin and recently DB Cargo UK.

Rachael is an experienced marketer with over 15 years’ experience. She has worked at the NRLA for 3 years and prior to that, worked across various sectors including finance, retail and hospitality. Rachael is super organised and works well under pressure. Her team is responsible for acquiring new members, retaining existing members, delivering a calendar full of events, product marketing and providing creative for use across the business. Rachael is also a landlord.