Contact Us


We have two different teams of people in the NRLA who can help you - you can access both from the number listed below.

​​​​​​​Landlord Advice Line

NRLA members and associates requiring information, advice or guidance with a specific landlord or tenant problem should use the landlord advice line. Please note that this valuable service is for paying members only, if you need to access it and are not a member, please join first. Our telephone advice line is open between 8.30am and 5.30pm between Monday to Friday and 9am and 1pm on Saturdays.

Members and associates can also access our online enquiry service to raise a written question for the advice team to answer. This is useful if you need to log a question out-of-hours or do not need an immediate response.

Membership Team

The Membership Team deal with new membership enquiries and applications, existing membership administration including accreditation and CPD.

Our Membership team are available between 9am and 5pm Monday to Friday.

Neither team works on Public Holidays.

Phone number

Our phone number for both of these services is as follows (once connected press 1 for membership administration and 2 for the Advice Line):

0300 131 6400

This is a non-geographic number that is charged at a local rate and included in most mobile phone allowances. It should also work internationally. Alternatively you can use +44 161 962 0010.

​​​​​​​Alternative contact methods

Out of working hours, or if it is your preference, then please use the following to get in touch with us:

Chat: Please click on link in bottom right of your screen to open a new online chat window with our membership team

Letter: Our postal address is NRLA, 212 Washway Road, Sale, Manchester M33 6RN

Online Form: Complete the form below and click on "Send Enquiry" and we will respond as soon as we are able.