Safeguarding and Tenant Support courses
A collection of expert-led courses to help you recognise and respond to tenant vulnerability, meet your safeguarding duties and handle difficult situations with care.
Introduction to dealing with Anti-Social Behaviour
Dealing with anti-social behaviour as a private landlord or agent can be stressful, time consuming and often costly. Learn how best to protect yourself and your property from Anti-Social Behaviour.
- Who's it for?
- Property Professionals
- CPD Points Awarded
- 1 standard
Dealing with Anti-Social Tenants and Neighbours
Dealing with anti-social behaviour as a private landlord or agent can be stressful, time consuming and often costly. Learn how best to protect yourself and your property from Anti-Social Behaviour.
- Who's it for?
- Property Professionals
- CPD Points Awarded
- 5 standard
Trauma-Informed Hoarding for Housing Professionals
Hoarding can be a real problem for landlords and property managers. Not only does it pose risks to your tenant's health and safety, but it can also damage your property. Learn how to spot the signs and work towards a prevention strategy that involves practical support to your tenants.
- Who's it for?
- Landlords
- CPD Points Awarded
- 5 standard
Mental Health in Housing
A solid understanding of mental health in housing contexts will enable you to support your tenants and help you work towards a stronger relationship.
- Who's it for?
- Property Professionals
- CPD Points Awarded
- 3 standard
Introduction to Safeguarding
This interactive training course comprehensively explains safeguarding responsibilities within housing environments. You will explore fundamental principles of safeguarding, relevant UK legislation, and practical skills needed to ensure the safety and well-being of vulnerable individuals. This course is essential for housing providers, housing support workers, and those in housing management or caregiving roles.
- Who's it for?
- Social Housing Providers
- CPD Points Awarded
- 1 standard
Customer Service and Tenancy Relationships
This training course is designed to equip professionals working in social housing with the essential skills and knowledge to effectively enhance customer service and manage tenancy relationships. The course covers key aspects of tenant interaction, industry guidance, and best practices to ensure a positive living environment for all residents.
- Who's it for?
- Landlords, Letting Agents, Property Managers
- CPD Points Awarded
- 3 standard
Customer Service & Tenancy Relationships eLearning
This training course is designed to equip professionals working in social housing with the essential skills and knowledge to effectively enhance customer service and manage tenancy relationships. The course covers key aspects of tenant interaction, industry guidance, and best practices to ensure a positive living environment for all residents.
- Who's it for?
- Social Housing Providers
- CPD Points Awarded
- 3 standard