Member Stories

Many landlords go the extra mile for their tenants and their local communties. In this section we feature the stories of some of our members who have been doing truly exceptional things-be it delivering food for tenants at the height of the coronavirus pandemic, or volunteering.

'I love housing families and providing a safe home for their children to grow up and feel safe in': Sue's Story

Sue Hull has been a landlord for 22 years and owns several properties in Essex and East Sussex - this is her story.

Member Stories Rhianna Abrey 27/05/2022
'I love housing families and providing a safe home for their children to grow up and feel safe in': Sue's Story

Volunteers Week 2022: Read landlord Sue's story

Volunteers Week takes place annually between 1st-7th June. In each edition of our members' magazine Property, we feature a story of a landlord who volunteers or goes the extra mile for their local community. Here, we feature landlord Sue Hull's story. Sue volunteers at a charity shop donation centre and for her local park run as a guide runner.

Member Stories Victoria Barker 30/05/2022
Volunteers Week 2022: Read landlord Sue's story

Landlords set up fundraiser to help humanitarian effort in Ukraine

HMO landlords David Johnson and Andy Graham have set up a fundraiser inviting fellow landlords to donate the equivalent of one week's rent for one room.

Member Stories Victoria Barker 18/03/2022
Landlords set up fundraiser to help humanitarian effort in Ukraine

Meet the landlord tackling food waste and supporting a global community

As the Covid-19 pandemic ravaged the UK at the start of 2020, landlord Raj Kumari Byford was compelled to help those in her local community. She set up a project to stock food banks, manufacture face masks and fund life-saving ventilators after setting up community interest company.

Member Stories Sally Walmsley 24/04/2023
Meet the landlord tackling food waste and supporting a global community

Better Together - Charlotte Ashworth on joining forces with family to build a portfolio

Member Stories Sally Walmsley 24/11/2021
Better Together - Charlotte Ashworth on joining forces with family to build a portfolio

Sage advice from landlord Frank

When NRLA member Frank Mason began to jot down some notes for his daughter-in-law little did he know his memo would take six months to write and become a published book.

Member Stories Sally Walmsley 10/11/2021
Sage advice from landlord Frank

I've helped my wife, and now I want to help others - a landlord's mission to provide more adapted rental properties

Paul is a landlord based in Teesside, North East England. Paul owned a contracting company that he closed at the end of 2008 due to the global recession. Following this he was able to enter the private rented sector as a landlord.

Member Stories Rhianna Abrey 17/08/2021
I've helped my wife, and now I want to help others - a landlord's mission to provide more adapted rental properties

An empty property, a dysfunctional PRS and the question of council tax

Ben is a Cambridge-based landlord who owns a rental property in Bangor, Gwynedd. Ben was a student in Bangor during the early noughties, and his family is also originally from Cardiff.

Member Stories Rhianna Abrey 29/04/2021
An empty property, a dysfunctional PRS and the question of council tax

System doesn't support landlords who rent to vulnerable tenants

Eleanor is a socially conscious landlord, who is keen to support people and provide homes for those who may need additional support.

Member Stories Rhianna Abrey 13/04/2021
System doesn't support landlords who rent to vulnerable tenants

How the pandemic has left me struggling

Cathy is currently out of work and struggling financially due to the pandemic, her tenants are in twenty thousand pounds of rent arrears, which began prior to Covid-19 and has nowhere to turn. All because she is a landlord.

Member Stories Rhianna Abrey 15/03/2021
How the pandemic has left me struggling