Member Stories

Many landlords go the extra mile for their tenants and their local communties. In this section we feature the stories of some of our members who have been doing truly exceptional things-be it delivering food for tenants at the height of the coronavirus pandemic, or volunteering.

"Me and my husband have worked really hard for the last 20 years - I do this for my pension and my later years" Lyn's story

Lyn is a student landlord based in Southampton. She owns 3 properties with her husband and has been a landlord for almost 20 years.

Member Stories Rhianna Abrey 25/07/2022
"Me and my husband have worked really hard for the last 20 years - I do this for my pension and my later years" Lyn's story

"Without Section 21, it would have been so much harder to remove my nightmare tenants" - Alan's Story

Alan is a landlord based in Warwickshire and owns 4 properties that he rents out, all of which are apartments. He has been a landlord for 20 years and has loved being a part of the PRS.

Member Stories Rhianna Abrey 12/07/2022
"Without Section 21, it would have been so much harder to remove my nightmare tenants" - Alan's Story

"I love being a landlord and I don't think I'll ever stop!" Sian's Story

Sian has been a landlord since 2001 and owns and manages 17 properties across three buildings in West Didsbury, South Manchester. She initially started renting her properties out so that she could earn an extra income. Her portfolio is designed for and aimed at professionals in the 25-35 age bracket.

Member Stories Rhianna Abrey 28/06/2022
"I love being a landlord and I don't think I'll ever stop!" Sian's Story

The Big Question: Who is responsible for cleaning at your rental property?

Who is responsible for keeping your rental properties clean? Do you leave it to your tenants, or do you employ a cleaner? That's the latest topic to be put under the microscope in the next "Big Question" feature in NRLA members’ magazine, Property.

Member Stories Victoria Barker 09/06/2022
The Big Question: Who is responsible for cleaning at your rental property?

'I love housing families and providing a safe home for their children to grow up and feel safe in': Sue's Story

Sue Hull has been a landlord for 22 years and owns several properties in Essex and East Sussex - this is her story.

Member Stories Rhianna Abrey 27/05/2022
'I love housing families and providing a safe home for their children to grow up and feel safe in': Sue's Story

Volunteers Week 2022: Read landlord Sue's story

Volunteers Week takes place annually between 1st-7th June. In each edition of our members' magazine Property, we feature a story of a landlord who volunteers or goes the extra mile for their local community. Here, we feature landlord Sue Hull's story. Sue volunteers at a charity shop donation centre and for her local park run as a guide runner.

Member Stories Victoria Barker 30/05/2022
Volunteers Week 2022: Read landlord Sue's story

Landlords set up fundraiser to help humanitarian effort in Ukraine

HMO landlords David Johnson and Andy Graham have set up a fundraiser inviting fellow landlords to donate the equivalent of one week's rent for one room.

Member Stories Victoria Barker 18/03/2022
Landlords set up fundraiser to help humanitarian effort in Ukraine

Meet the landlord tackling food waste and supporting a global community

As the Covid-19 pandemic ravaged the UK at the start of 2020, landlord Raj Kumari Byford was compelled to help those in her local community. She set up a project to stock food banks, manufacture face masks and fund life-saving ventilators after setting up community interest company.

Member Stories Sally Walmsley 24/04/2023
Meet the landlord tackling food waste and supporting a global community

Better Together - Charlotte Ashworth on joining forces with family to build a portfolio

Member Stories Sally Walmsley 24/11/2021
Better Together - Charlotte Ashworth on joining forces with family to build a portfolio

Sage advice from landlord Frank

When NRLA member Frank Mason began to jot down some notes for his daughter-in-law little did he know his memo would take six months to write and become a published book.

Member Stories Sally Walmsley 10/11/2021
Sage advice from landlord Frank