John is the Head of TDS Member Services and has been working with the teams for over 10 years. As a former practitioner in the lettings industry with over 25 years’ experience he takes a keen interest in Property Industry especially with all the changes in the Private Rental Sector. In addition to his work in Estate Agency John has worked within TDS's Alternative Disputes Resolution team and is key to its customer focus to offer the best service in a changing property landscape.