Home emergency cover: What landlords actually get

When something goes wrong at a rental property, the clock starts ticking immediately. A burst pipe, a failed boiler in January, a total loss of power — these aren’t minor inconveniences. They’re legal obligations, and they can quickly become expensive ones. 

Home emergency cover is specifically designed for these moments. A good policy covers boiler breakdowns, central heating failures, plumbing leaks, electrical faults, and security issues such as a broken lock or failed entry system. The defining feature isn’t just what’s covered — it’s how fast help arrives. 

Rather than spending hours searching for an available tradesperson — and potentially paying emergency call-out rates — landlords with cover can make a single call and have a qualified engineer arranged on their behalf. That speed matters enormously when a tenant is without heating or hot water. 

Many policies also provide interim support while repairs are completed — temporary heating equipment if a boiler repair is delayed, for instance. This keeps tenants comfortable and helps landlords demonstrate they’re meeting their duty of care. 

Depending on the plan, cover can extend beyond the basics to include drainage issues, pest control, and your annual Landlord Gas Safety Certificate — something that’s a legal requirement every 12 months anyway. 

One thing to be clear on: emergency cover isn’t a substitute for regular servicing and maintenance. Annual boiler servicing, routine checks, and proactive repairs remain essential. What emergency cover provides is the safety net for the unexpected — the things that happen regardless of how well you maintain a property. 

For landlords managing multiple properties, a structured protection plan also reduces the mental load.  

One number to call. One provider to deal with. Reliable support whenever it’s needed. 

Here’s what could be included in a YourRepair landlord plan:

• Boiler  

• Central Heating  

• Plumbing  

• Electrics  

• Drainage  

• Pest control  

• Landlord Gas Safety Certificate  

Exclusive NRLA Member Offer

NRLA members can save up to 30% on any YourRepair landlord protection plan — exclusively via NRLA. 

Cover your boiler, heating, plumbing, electrics, drainage, pest control and annual gas safety certificate — all under one plan, with no expensive surprises. 

Our specialist landlord plans are built around the way you work. 

Discover more and claim your exclusive NRLA discount below.