Law of Agency

What we will cover:

  • Define the fiduciary duty placed on agents
  • Uncover the landlord, agent and tenant relationship with the legal duties of each party
  • What happens if an agent acts without explicit instruction from the landlord
  • How an agent can 'bind' a landlord to a contract
  • How a landlord or agent can terminate services
  • Cooling off periods in consumer contracts
Who's it for?Agents
CPD Points Awarded2 standard
From £48 for NRLA Members.
From £60 for non-members.
Prices include VAT


  • Differentiate between each party in the lettings process; the agent, the landlord and the tenant and the duties placed on each
  • Understand the fiduciary duty of agents and how agents can act on behalf of landlords
  • Identify how the law of agency applies in practice and what happens when the agreement is terminated


With over 60% of private sector landlords using a letting agent, a positive and professional relationship between landlord, agent and tenant is essential. At times these relationships can be tested and this course is designed to explain the law of agency and its practical application.

This training course qualifies for 2 continuous professional development (CPD) points which can help towards or maintain your accreditation with the NRLA. If you are interested in becoming an accredited landlord with the NRLA, CPD points are necessary to achieve that status. 

NRLA Accreditation recognises landlords who have agreed to maintain professional standards in the management and maintenance of their rented property and deal fairly and professionally with their tenants. Accredited members demonstrate their knowledge and understanding of their responsibilities and obligations and strive to maintain, increase and improve their knowledge of the market through training and development. CPD points are awarded for all activities which improve those attributes and are a requisite of membership of the NRLA Accreditation Scheme.  

For more details visit the accreditation section on the website. 

Suitable for

  • All agents
  • Landlords who use agents or are considering using agents in the future