Call of the week

NRLA members can access unlimited advice and support from our advice team. Our weekly Call of the Week blog features how our advice team has helped a member find the solution to their query. The most recent Call of the Week articles can be read below-please note date of article.

Call of the Week: Property inspections

We recently helped one of our landlord members who called for advice on how often they should carry out property inspections.The way landlords approach property inspections can depend upon a variety of factors, including the type of property, the number of occupants and whether there have been any prior issues with the tenancy.

Call of the Week NRLA Advice Line 12/10/2021
Call of the Week: Property inspections

Call of the Week: Gas safety certificates

We recently helped one of our members who had a question about renewing a gas safety certificate and doing this early.

Call of the Week NRLA Advice Line 22/09/2021
Call of the Week: Gas safety certificates

Call of the Week: Welcome letter for tenants

A member recently gave us a call looking for some general advice around creating a tenancy and how to make sure tenants feel welcome and both parties are clear on their responsibilities from the outset.

Call of the Week NRLA Advice Line 07/09/2021
Call of the Week: Welcome letter for tenants

Call of the Week: Tenants off on holiday

With scorching temperatures across the UK this month and holidays back on the agenda, one landlord gave us a call recently to discuss things they need to consider as their tenants are planning to go away on holiday for several weeks.

Call of the Week NRLA Advice Line 05/08/2021
Call of the Week: Tenants off on holiday

Call of the Week: Smart Meters

Our advice team recently helped a landlord who had been approached by their tenant, because they wanted to install a smart meter at the rental property. They were looking for some best practice guidance for this scenario and some more information on the different types of smart meters.

Call of the Week NRLA Advice Line 15/07/2021
Call of the Week: Smart Meters

Call of the Week: Move in date change

A member gave us a call this week with a question about the move in date for one of their tenants. Our member and tenant had already agreed a tenancy start date for the 30th July, however the tenant had approached our member to request an earlier move in date.

Call of the Week NRLA Advice Line 09/07/2021
Call of the Week: Move in date change

Call of the Week: Change of tenant in HMO

This week we helped one of our members with a query relating to changing tenants part way through the fixed term of an agreement.

Call of the Week NRLA Advice Line 16/06/2021
Call of the Week: Change of tenant in HMO

Call of the Week: Household pests

This week we were able to help one of our members with a pest problem at their property and how they should go about dealing with it. With the summer well and truly here, the hot weather can increase the likeliness of certain pests such as flies and wasps making an appearance.

Call of the Week NRLA Advice Line 08/06/2021
Call of the Week: Household pests

Call of the week: Holding deposits

It is twelve months since the end of the transitional year following the introduction of the Tenant Fees Act in England. The fees ban was introduced in 2019, and has applied to all tenancies since 1st June 2020. Here's how we recently helped one member learn more about holding deposits and forms required.

Call of the Week NRLA Advice Line 01/06/2021
Call of the week: Holding deposits

Call of the Week: Right to Rent checks

A member got in touch with our expert advice team recently with a question about Right to Rent checks. They understood changes are on the way, and with penalties high for getting such checks wrong, they wanted to learn more about exactly how they should carry out Right to Rent checks in the future.

Call of the Week NRLA Advice Line 13/05/2021
Call of the Week: Right to Rent checks