Call of the week
NRLA members can access unlimited advice and support from our advice team. Our weekly Call of the Week blog features how our advice team has helped a member find the solution to their query. The most recent Call of the Week articles can be read below-please note date of article.
A landlord gave our team a call this week asking for our advice on how to approach taking on new tenants.
This week our advice team helped a member learn more about an aspect of the Tenant Fees Act legislation, around whether they could charge for replacing a lost set of keys and paying a locksmith.
Over the last few weeks a number of towns and cities have had additional lockdown measures placed on them, to control the spread of Covid-19. This week, the team received a call from a member based in one such lockdown area. They wanted to know if viewings can still go ahead in light of the local lockdown.
This month the advice team have dealt with a number of calls relating to the new Electrical Safety Standards in the Private Rented Sector legislation. One such call we received was from a member who wanted to know more about gaining access to the property for the inspection to be carried out.
This week our advice team helped a member learn what paperwork they needed to sort out when one of the tenants in his HMO moves out at the end of the month, and a new tenant moves in.
A landlord gave our team a call this week with a question about the administration around replacing a tenant in a house share-where the tenants are currently on a joint tenancy agreement.
A member gave us a call recently with a question about GDPR. They are new to the industry and wanted to make sure they are compliant.
A landlord gave our advice team a call recently with a question about creating an affordable rent repayment plan for a tenant. The landlord gave the tenant a temporary rent reduction as they had been furloughed, however they are now back in full time work.
As the lockdown is eased in England and Wales, the government recently released guidance on how landlords should be carrying out viewings and the moment. We recently helped one member learn more about the new rules.
One of our advisers recently helped a member learn more about how they can apply for the housing element of Universal Credit to be paid directly to them.