Tips for picking the right letting agent in 2026
From finding tenants to staying compliant with ever-changing legislation, being a landlord in today’s market can be complex. Letting agents can simplify the process, but choosing the right one is more important than ever with the Renters’ Rights Act coming into force this summer.
Here’s what to look for in a reliable letting agent and how to find one you can trust.
Why use a letting agent in today’s market?
Many landlords enter the sector for long-term income, but the reality is that managing a rental property now involves stricter compliance with the Renters’ Rights Act, increased tenant expectations, and ongoing maintenance.
A good letting agent will:
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market your property effectively to attract serious tenants
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carry out thorough referencing and affordability checks
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keep you compliant with current legislation and local licensing rules
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manage maintenance quickly through trusted contractors
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handle tenant communication professionally
Some agents also offer in-house maintenance support services helping landlords resolve issues faster and often more cost-effectively.
Local expertise is also key. Agents with strong regional knowledge can price your property accurately and reduce void periods.
Compliance matters more than ever
With rental reform continuing to reshape the sector, your agent must be fully up to date on legislation, deposit handling, and tenant protections.
For example, deposits must still be protected in a government-approved scheme within 30 days. Agents should be transparent about tenancy options, including deposit alternatives, and they must follow advertising rules, right-to-rent checks, and safety requirements
Some agents now offer deposit-replacement products. For example, the No Deposit Option we offer allows tenants to pay a small monthly fee instead of a large upfront deposit, while landlords receive cover equivalent to seven weeks’ rent.
Whatever option is used, make sure the process is clearly explained and documented.
Check regulation and professional memberships
Reputable agents should belong to recognised industry bodies that protect both landlords and tenants.
Key organisations include The Property Ombudsman which provides independent dispute resolution and compensation where appropriate, and Propertymark (formerly ARLA) which ensures agents meet professional standards and hold Client Money Protection.
Membership shows that an agent operates transparently and follows industry best practice.
Compare fees - but look beyond price
Cost is important, but the cheapest agent isn’t always the best value.
Before choosing an agent:
- Work out your total running costs (mortgage, maintenance, insurance, compliance).
- Get a realistic rental valuation based on local comparables.
- Ask exactly what services are included in management fees.
Be cautious of vague “administration” charges or add-on costs that aren’t clearly explained. A good agent should be upfront about pricing and happy to break it down.
Reputation still counts
Reviews remain one of the best ways to judge an agent’s reliability. Look for feedback on areas such as communication and responsiveness, fee transparency, maintenance handling, and tenant quality. Comparison platforms can also help you benchmark agents in your area.
The right agent makes letting far easier
A reliable letting agent doesn’t just fill your property - they protect your investment, keep you compliant, and reduce day-to-day stress. With the right support in place, renting out your property can remain a steady, hands-off income stream.
Want to know more about the lettings services LRG can offer you? Follow the link below to submit an enquiry and quote that you’re an NRLA member to find out more about the exclusive discount* we can provide.
