Disputed deposit deductions
Tenancy Deposits

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2 months ago
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Hi, I have recently had a tenant leave a property which is managed by an agent. The agent completed a thorough check-put report with photographic evidence as well as recommending the value of deductions I should make. The deposit amount was for £650, they recommended making £413.03 worth of deductions. However, after I visited the flat, there were a number of other costs I incurred to get the falt back up to standard as a direct result of the tenant's neglect supported by the evidence from the check-out report.

Therefore, I have actually made a loss on the flat but am seeking to deduct the full deposit amount of £650. The tenant does not consent to this and the advice I am now getting from the agent is,

"I would suggest that we attempt to negotiate on the deductions proposed as if the tenant raises a deposit dispute it is likely that the adjudication would fall in favour of the tenant as this is usually the case."

Is this correct? All my costs were genuiune, I have receipts and the work I had to do/have done was based on the results of the check-out report! I am now going to be even more out of pocket because of an awful tenant! What is the point of the check-out report if it cannot be upheld in adjudication?

It is also worth mentioning, although maybe not relevant, the tenant was a consistent late rent payer and ended up owing over £3000 that she paid at the end of the tenancy. She only left because she was served a termination notice and even then she did not leave on the final day! I have not charged her for the extra day's rent even, I feel I am being very reasonable and she is taking the Michael!

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