Rent Smart Wales Agent Licensing

What we will cover:

  • The licensing requirements and code of practice for Rent Smart Wales 
  • The statutory obligations during entire lettings process from pre-tenancy to gaining possession 
  • Contractual relationships and business contacts, including the role of the agent, landlord and tenant 
  • The regulations for property standards and health and safety 
  • Best practice in letting and managing properties and maintaining relationships with both tenants and landlord 
Who's it for?Agents
CPD Points Awarded5 core
£42 for NRLA Members.
From £48 for non-members.
Prices include VAT
Remote Self study at your own pace
Duration: 5 hours
Members: £42
Non Members: £53


  • Understand your obligations under the Renting Homes (Wales) Act 2016 
  • Identify procedures to ensure you comply with the necessary legislation 
  • Confidently maintain relationships between the landlord and tenant and provide an effective service  


Under the Rent Smart Wales licensing scheme agents, individual or company, who carry out lettings and management work at rental properties in Wales on behalf of landlords must hold a licence. As part of the application agents must successfully complete a training course and assessment to support this. Please refer to the Rent Smart Wales website for full details of compliance before purchasing this course. 

The NRLA is an authorised training provider of the RSW course and have been awarded high assurance status in all audits. This course is specifically designed for agents managing property in Wales. Landlords are required to complete landlord specific training, for more information, please click here

There will be a timed assessment at the end of the course and you will be able to download your certificate upon successful completion. If you are not successful you will have to re-purchase the online course to re-take. 

To identify if you and your staff need an Agent licence please visit the Rent Smart Wales website and complete the online tool

For more information about Agent Licensing please go to the Rent Smart Wales Agent's webpage

This training course qualifies for 5 continuous professional development (CPD) points which can help towards or maintain your accreditation with the NRLA. If you are interested in becoming an accredited landlord with the NRLA, CPD points are necessary to achieve that status. 

NRLA Accreditation recognises landlords who have agreed to maintain professional standards in the management and maintenance of their rented property and deal fairly and professionally with their tenants. Accredited members demonstrate their knowledge and understanding of their responsibilities and obligations and strive to maintain, increase and improve their knowledge of the market through training and development. CPD points are awarded for all activities which improve those attributes and are a requisite of membership of the NRLA Accreditation Scheme.  

For more details visit the accreditation section on the website. 

Suitable for

  • All letting agents managing property in Wales