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Managing Rent Arrears

What we will cover:

  • The importance of effective tenant referencing and guarantors
  • Housing benefit 
  • Record keeping 
  • Dealing with disputes outside of court 
  • Legal proceedings 
  • Enforcement
Who's it for?Landlords and Agents
CPD Points Awarded4 standard
From £27.20 for NRLA Members.
From £34 for non-members.
Prices include VAT
15% off
15% off
Remote Self study at your own pace
Duration: 4 hours
Members: £27.20
Non Members: £34


  • Select the right tenants to minimise the risk of rent arrears 
  • Manage arrears effectively to avoid legal action 
  • Understand the legal process of claiming a debt against a tenant 


There are many reasons why a tenant may fall into rent arrears. These can range from changes to their employment situation or personal problems to housing benefits issues, and with more changes afoot to the benefit system, this situation will only become worse. Once a tenant falls into arrears it can immediately impacts your business. You could have mortgage payments to make, insurance premiums to pay and maintenance costs to cover all of which are heavily reliant on the income from rent. This course aims to assist you to minimise the risk of your tenant falling into rent arrears. It will help you to identify the signs that your tenant may not pay their rent and provide you with advice on settling arrears disputes outside court. We also take you through the legal proceedings and options for enforcement should you require additional support to recover missing rent payments. 

This training course qualifies for 4 continuous professional development (CPD) points which can help towards or maintain your accreditation with the NRLA. If you are interested in becoming an accredited landlord with the NRLA, CPD points are necessary to achieve that status. 

NRLA Accreditation recognises landlords who have agreed to maintain professional standards in the management and maintenance of their rented property and deal fairly and professionally with their tenants. Accredited members demonstrate their knowledge and understanding of their responsibilities and obligations and strive to maintain, increase and improve their knowledge of the market through training and development. CPD points are awarded for all activities which improve those attributes and are a requisite of membership of the NRLA Accreditation Scheme.  

For more details visit the accreditation section on the website. 

Suitable for

  • New landlords
  • Existing landlords with current rent arrears
  • New letting agents
  • Exising agents with rent collection responsibilities