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Managing Property and Residential Lettings Level 3 Certificate

This qualification is nationally recognised and comprises of 5 units and takes approximately 100 hours of self-study followed by a multiple choice assessment. The assessment is included in the price and you a re-sit may be booked at no extra cost if required. You will have 12 months to complete all units. 

What we will cover: 

Unit 1 | Preparing Landlords for Letting 

  • Understand basic Law of property ownership 

  • Understand financial planning for landlords 

  • Understand different types of agreements to occupy residential property 

  • Understand how to market to different target markets and advertise a property to let 

Unit 2 | Setting up and managing a tenancy 

  • Understanding the selection and verification of a tenant 

  • Understand how to create a tenancy 

  • Understanding rent transaction 

  • Understand how to renew and make changes to tenancy agreements 

Unit 3 | Property Standards 

  • Understand how to prepare a property for let   

  • Understand legislative obligations of landlords and tenants for property standards and repairs 

  • Understand the Procedures for maintenance and repairs  

  • Understand additional obligations for HMO and licensed property 

Unit 4 | Ending A Tenancy 

  • Know how a tenant can end a tenancy  

  • Understand how a landlord ends a tenancy 

  • Understand the legal process for obtaining possession 

  • Understand how landlords can avoid harassment and illegal eviction 

Unit 5 | Contractual Relationship & Business Conduct 

  • Understand the law of agency 

  • Understand the requirement of data protection legislations  

  • Understand the legal obligations placed on small to medium enterprises 

We also offer this qualification as a Level 3 Award which includes 1 fewer unit. Please click here for further information

Who's it for?Agents
CPD Points Awarded12 basic
From £340 for NRLA Members.
From £425 for non-members.
Prices include VAT
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Remote Self study at your own pace
Duration: 125 hours
Members: £340
Non Members: £425


  • Develop and refine your understanding of the regulations to allow you to run a more successful letting business in a challenging sector 

  • Expand your knowledge, increase your skills and ensure you are following best practices. 

  • To understand the relevant law to successfully operate a lettings agency 

  • To gain the relevant qualification to satisfy upcoming industry standards. 


This qualification is designed for property managers who are required to have the understanding and skills to effectively manage privately rented properties. This qualification enables letting agents to enhance their skills and also increase their understanding of the rules and regulations that they are bound by. This qualification is in line with English law. 

The course is designed for new and existing letting agents who want to develop their property management skills for current and future success. The qualification is all based online and delivered via remote self-study to allow you to learn at your own pace. The final exam can be booked on completion of all units and can also be completed remotely from your home.  


The assessment for this course will take approximately 1 hour and 40 minutes the cost of the assessment is included in the course price. The assessment is completed remotely online from your personal laptop or PC. Please contact us at training@nrla.org.uk to book the assessment once you have completed the course content.

Suitable for 

  • New Letting Agents 

  • Experienced Letting Agents  

  • New & Experienced property managers