Articles by Sandy Bastin
Five actions to take when a tenant reports a problem at the rental property
As a landlord, getting a report of a problem from your tenant can be worrying, and you'll probably want to fix it right away. Here, Sandy Bastin, Head of Adjudication Services at the Tenancy Deposit Scheme, looks at what to do when your tenant reports a problem and how fast it needs to be dealt with; examples of common problems and, how to handle them; and advice on handling repair deposit disputes.
What to do if a tenant leaves belongings behind, can you make a claim from the deposit?
When a tenant moves out, landlords expect the property to be empty and ready for the next occupants. However, occasionally tenants may leave behind belongings. Here, NRLA partner, the Tenancy Deposit Scheme will look at how to handle this situation, whether you can claim from the tenancy deposit, and steps to prevent it from happening in the future.
Avoiding garden maintenance disputes in rental properties
Gardening is one of the top 5 reasons for deposit deductions claimed by landlords using the Tenancy Deposit Scheme for their deposit protection. Therefore, landlords need to take steps to avoid disputes at the end of the tenancy. Here, The Tenancy Deposit Scheme examines the responsibility for maintaining the outside space, what falls on the tenants or the landlords, and tips to help avoid deposit disputes.
The landlords' guide to property inventories
In collaboration with the NRLA, the Tenancy Deposit Scheme has created an informative guide to property inventories. In this guide, we explore the vital elements of inventories, check-in and check-out reports, shedding light on crucial aspects such as the opportune time for inventory creation, and the key components that make an inventory robust.
Five ways to safely let with pets
With the UK being a nation renowned for its animal lovers, it's no surprise that many tenants want to own pets. However, this can often cause apprehension among landlords due to the potential damage that pets could cause to the property. In this blog, the Tenancy Deposit Scheme aims to navigate renting to tenants with pets, offering 5 ways to help make it work.
Changes during a tenancy: What happens when a new tenant moves in, or one moves out?
Landlords often wonder about the steps they should take when an additional tenant wants to move into their property, or what to do when one tenant moves out. Should the deposit be re-registered? Do you start a whole new tenancy, or can you amend the current one? Here The Tenancy Deposit Scheme explores the steps landlords should take to ensure the deposit remains protected, and how to navigate tenancy changes smoothly.
How long should your rented property items last? A look at product lifespans
In this blog, NRLA Partner, Tenancy Deposit Scheme (TDS), explores the expected lifespans of various items in rented homes and offers valuable insights into identifying when things go beyond fair wear and tear.
How cold is too cold for a rented home?
As a landlord, it's crucial to understand your heating obligations and make sure your property meets the required habitable standards. In this article, the Tenancy Deposit Scheme outlines your heating responsibilities as a landlord, offers guidance on how to handle tenant heating concerns, and provides useful tips on how to help keep your property warm during the colder months.
TDS Q3 State of the Market Report unveils trends impacting landlords
The Tenancy Deposit Scheme's recently published State of the Market Report Q3 2023, sheds light on crucial aspects of the Private Rented Sector affecting landlords across the country. In this breakdown, Sandy Bastin, Head of TDS Adjudication Services, delves into some of the report's key findings, providing valuable insights for landlords navigating the evolving landscape.
Demystifying dispute resolution: A Tenancy Deposit Scheme case study and your exclusive dispute resolution guide
Sandy Bastin of NRLA partner TDS explains a real-life case study, with a deposit protected by TDS, involving utilities. The Tenancy Deposit Scheme has produced a comprehensive guide to dispute resolution in the private rented sector in partnership with the NRLA.
