Member Stories

Many landlords go the extra mile for their tenants and their local communties. In this section we feature the stories of some of our members who have been doing truly exceptional things-be it delivering food for tenants at the height of the coronavirus pandemic, or volunteering.

System doesn't support landlords who rent to vulnerable tenants

Eleanor is a socially conscious landlord, who is keen to support people and provide homes for those who may need additional support.

Member Stories Rhianna Abrey 13/04/2021
System doesn't support landlords who rent to vulnerable tenants

How the pandemic has left me struggling

Cathy is currently out of work and struggling financially due to the pandemic, her tenants are in twenty thousand pounds of rent arrears, which began prior to Covid-19 and has nowhere to turn. All because she is a landlord.

Member Stories Rhianna Abrey 15/03/2021
How the pandemic has left me struggling

Wales: Landlords share impact of rent arrears

Husband and wife, Ian and Glenys own a three-bedroom property in Deeside, North Wales which is managed by a letting agent.

Member Stories Rhianna Abrey 10/03/2021
Wales: Landlords share impact of rent arrears

Pandemic: I feel that landlords have no access to help

Elena is a landlord and owns a property in London and has been a landlord for a few years now. She rents her the property to a family, who never had any issues with paying rent prior to the pandemic.

Member Stories Rhianna Abrey 09/03/2021
Pandemic: I feel that landlords have no access to help

The Big Question: Furnished or unfurnished - what do you rent?

Do you rent out your properties unfurnished - or ready for tenants to move right in? Following a discussion on the furnished/unfurnished debate in our most recent podcast the NRLA is asking what you prefer to do for our next 'Big Question' feature in NRLA members' magazine, Property.

Member Stories Sally Walmsley 08/03/2021
The Big Question: Furnished or unfurnished - what do you rent?

The eviction ban: Yvonne's story

Landlord Yvonne bought a property in Conwy, North Wales 5 years ago. Prior to the pandemic hitting, there were no issues with the tenant. However, issues began to arise in March last year when the tenant suddenly stopped paying any rent.

Member Stories Rhianna Abrey 27/01/2021
The eviction ban: Yvonne's story

Pictures: Landlord and NHS worker homeless due to evictions ban

For A & E worker Kelly, her work treating patients on the frontline has never been busier. But the twelve hour shifts spent wearing full protective clothing are not the only strains on Kelly right now. She is currently sleeping in a shed at the bottom of her parents garden, and has been homeless for six months.

Member Stories Victoria Barker 16/09/2020
Pictures: Landlord and NHS worker homeless due to evictions ban

Landlord and young family left living in cramped house due to evictions ban- TKs story

In December, landlord TMK needed to move back into his rental property with his family, ahead of the birth of his second son. Despite serving notice on his tenants in January, the tenants are still living at his property, not paying rent, and leaving TMK and his young family living in a cramped house with his parents.

Member Stories Victoria Barker 14/09/2020
Landlord and young family left living in cramped house due to evictions ban- TKs story

The evictions ban: Phil's story

Phil became a landlord at the start of this year, after retiring from his job due to ill health. His tenant stopped paying rent at the start of February. Phil says the tenant has been receiving Universal Credit payments as normal, and has been wilfully not paying rent. Here, he explains how the ban on evictions has affected him.

Member Stories Victoria Barker 06/09/2020
The evictions ban: Phil's story

Listen: Single mum Candy left struggling financially having received no rent this year

Landlord Candy has a tenant who has not paid rent since December last year and is ignoring all attempts to come to any payment arrangements. Here, Candy explains how the current ban on evictions means she is struggling to make ends meet.

Member Stories Victoria Barker 25/08/2020
Listen: Single mum Candy left struggling financially having received no rent this year