Problematic letting agent
Letting Agents

39 Thanks
470 Posts
4 months ago

My letting agent of 7 years has been charging 8% for doing almost nothing.  Infact I have lost out a lot because they did not give a section 13 to the tenant when they refused to increase the rent over all these years.  I could not deal with it for so long because my husband became very ill with parkinsons and a lot of other illnesses.

there is nothing in the contract which says about termination of the contract so I guess I can leave any time .  Infact recently the Manager asked me to take the keys and go when I was querying something they had not done.  However; I want them to get the tenant to sign for the date he received the 'how to rent' latest guide etc.  Its a very small family business.

At the moment I am concentrating on giving S21 to the tenant.  I wouldnt advice any one who can manage by themselves to give it to an agent.  For the very first time I went with the agent to see the property recently and the tenant immediately started saying the windows ae stiff etc.  I asked the agent to get some one to see to it and the agent said his workmen quoted £800!.  It may just need some WD40 I dont know-cant be sure but they seem to grow a problem and quote a unrealistic price.

They had taken 6 weeks rent as deposit in 2017 before the new laws came.  they have put it in my deposits but I sked them to return the full amount in order to give S21.  They want to keep the legal amount of 5 weeks in the scheme and give the balance probably to have some hold over the tenant because 'my deposits' said they can't speak to me as the contract is with the agent.  Once you give an agent its as if they own the property and its none of our business.  We cant even send a workman that we want.  In my case its unavoidable I had to give an agent.

When I said I want to give S21 to the tenant they said they do that.  There is no way i will let them serve S21 because they will deliberately want to fail me so that they can keep the tenant.  I am writing all this just for discussion.


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