Hi All,
New landlord here last year - took on a tenant through the open rent in August 23, in my old home which i now rent out through a LTD company.
Tenants affordability checks all clear, some very minor issues on the credit checks I picked up but it was showing just some minor arrears from about 10 years ago for some catalogue payments but amount was like £10.00, she admitted genuinly didnt know about it and was a mistake. Accepted that as it was so long ago - no issues with rent and no issues with previous rentals.
It isnt essentially an emergency yet - but just putting feelers out for advice at the moment.
We are now over the 6 month tenancy period and into rolling monthly contract.
Tenant is 2 weeks over due now on rent, have sent a couple of gentle reminder messages, plus openrent send a daily reminder email for every day over due on my behalf as they manage the rent payment for me.
I had a message back a week ago to apologise and that she would look into it (her partner pays the rent - also fine with background checks etc) however nothing back from this message.
Now, it could be a genuine mishap I like to give people benefit of doubt in this world but i know this isnt the best practice as people are not usually what they portray - but its the second time in 3 months it has been late. last time it was cleared on the 10th of the month - but we are on the 13th now (due on 30th), have had no response to my last two gentle reminder messages.
They have been great tenants to date - i inspected the property before christmas. Absolutely spotless and a really nice family vibe with the children inside, looking after the property incredibly well and only some minor issues early on with known issues (patio doors not opening etc which we sorted the very next day)
Basically - i am just after advice on my next steps of what people would do in this position? - my plan is to drop another line plus a phone call into her on Monday as I am not disturbing over the weekend). But I would just like an answer / response. I wouldn't like to start a process of getting these people out the property as this is a lengthy painful process just yet, but wondered what others would be doing right now.
If the rent goes in sometime next week - this is great, but then it will be due soon again after and concerned this has potential to start a chain reaction of late / missed rent.
