This website uses cookies to ensure you get the best experience on our website, read about our cookie policy.
Accept Cookies
National Residential Landlords Association
Home My Account My Portfolio
Join Us Log In

BANK HOLIDAY WATER LEAK
Access

UKKW
UKKW
0 Thanks
4 Posts
13 years ago
0
Scenario:= Due to cold weather a bust pipe occurs in the kitchen Bank Holiday Monday Jan 3rd - I am away but tenant calls my maintenance man at 9am to report leak - no reply but leaves a message. My man calls back at 9.45am - tenant tells my man that it was an emergency and called a plumber who is there already. My man says don't let him destroy kitchen to get to leak he will come. No it is sorted she says.
Question
Tenant now wants me to pay exorbitant triple time call out fee to her plumber as she was too impatient to wait for my man to attend.
Do I have to pay??

Please Login

You must be logged in to participate in our forums, to continue please login below.

Not a member? From only £99 you can join in the discussion and get access to member's only resources and services.

As the home for landlords, the NRLA are here to help you save time, save money, and stay compliant. NRLA membership gives you access to a vast range of expertise, resources, and exclusive member benefits and savings, designed to help and empower members. We also play a pivotal role in campaigning and championing the interests of landlords.

Join Today

Have you forgotten your password?