Emergence repair
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Chris White
Chris White
3 Thanks
153 Posts
10 years ago
0
This ought to be covered in the written agreement you have with the agents. The contract we have, states that they must make every effort to contact us for permission to deal with repairs. They can only arrange for the work to be done if they haven't been able to contact us and the repair needs to be done urgently.

If your agents were involved in putting in the fridge freezer in the first place you might argue that they should have known it was under warranty.

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