Government review on collection of water charges : RLA Survey

Other

I find all the service companies hard to deal with. They do not seem to understand the idea that a landlord still owns the property between tenants but uses almost nothing. They often threaten to disconnect or to sue the landlord when we have never lived there. One company even sent me false bills based on made up readings.
The problems would be much less if there was a central agency we could notify about new tenants whatever company they used. It would also help if the companies kept our contact details for each property and notified us when there are problems before going to court. The problem with collecting water rates is the same as anyone trying trying to collect debts including rents.