Ineffectual response to damp problems in block
Maintenance

ValAnne
ValAnne
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8 Posts
4 months ago
0

We would be grateful for the experiences and thoughts of other members.

We have a tenanted flat in a three storey block of flats. For the past year, we have been trying to get a severe water ingress issue sorted out as water is coming through the front facing wall - it may be due to wrongly set cavity wall trays or bridging by soaked cavity wall insulation.

The directors of the Management Company for the flat are owners and are relatively ineffectual, having decided not to use a professional independent Block Management company for anything other than collecting maintenance payments, deciding instead to deal with 'small jobs' themselves.

With this in mind, they asked another owner, a chartered surveyor to look at the damp situation. I should add that there have been other issues in some of the other flats. He has been extremely slow to investigate or offer solutions, but after much pushing from ourselves and very little assistance from the directors, came up with a report which did not cover all possibilities.

We were forced to get a damp specialist in ourselves, who on opening up the wall found several issues. We have had a struggle to get the Management Company to agree to let the Independent Block Management Company take over and deal with this as a dedicated project, but the Block Management Company themselves appear to be having difficulties with communicating with the directors or the chartered surveyor regarding the contractors they are endeavouring to source.  By the way, the current Directors, who are owners, have decided they want to step down and relinquish responsibility.   

We have a file of emails that we have sent throughout the year, requesting, exhorting, pleading, raising our concerns regularly and pretty much demanding that action be taken. The latest is that our tenant tells us her doctor has suggested that her son's chest infections may be due to damp in the flat.

We are at our wits end and would appreciate your thoughts regarding this.  Have others of you had similar situations?  What were you able to do?  

Thank you.

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