Looking after your property

Which country is your property in?

Wales England

As a responsible landlord you will want to ensure your property is maintained to a good quality standard and safe to live in. You will also have to comply with certain legal requirements around the performance of inspections by suitably competent people.

Repairs and improvements

Landlord Liability For Repairs

Last Updated: 04/10/2021

In most cases in the private rented sector, landlords are expected to keep any property they let to tenants, in a good state of repair and well maintained. Equally, tenants are expected to ensure they act in a 'tenant-like manner' and not cause damage to the property besides anything that would class as 'fair wear and tear'.

Need to gain access to perform a repair? Use our access letter templates

Tenant's Repair Responsibilities

Last Updated: 02/07/2020

For private rented sector tenancies, the landlord is obligated to perform the bulk of repairs to the property. However, tenants are still under obligations themselves. Tenants are expected to act responsibly and return the property back to the landlord at the end of the tenancy in much the same way they found it. This is subject to the important disclaimer that the tenant is not responsible for repairs that are needed due to the passage of time. This 'fair wear and tear' is something the landlord must absorb the costs for.


Condensation - resources for tenants and landlords

Last Updated: 15/12/2020

Condensation is the appearance of water on cold surfaces. It occurs where moist air comes into contact with air, or a surface, which is at a lower temperature. It can form on any surface and it may not be noticed until mould growth or rotting of material occurs.

This page provides resources on how to minimise condensation in the property for landlords and a downloadable factsheet for tenants, explaining how they can prevent its build-up.

Winter letter to tenants

Winter letter to tenants

Last Updated: 06/11/2020

The NRLA has produced a sample letter to send to your tenants as temperatures begin to drop. This letter includes guidance for tenants on how to reduce risks caused by common cold weather issues in the home and what to do if a problem has occurred.

Gas and electrical safety inspections

Landlord's Gas Safety Responsibilities

Last Updated: 05/10/2021

Private landlords are required to have their property's gas installations and appliances checked for safety on an annual basis. They are also required to provide a record of this to their tenants prior to occupational within 28 days of each further annual check while their tenants are in the property.

Need to gain access for a gas safety inspection? Use our access letter templates

Portable Appliance Testing (PAT)

Last Updated: 11/10/2021

Portable appliance testing (PAT) is the term used to describe the examination of electrical appliances and equipment to ensure they are safe to use. Where a landlord provides an electrical appliance as part of a tenancy, the law expects the appliance will be maintained in a safe condition that will not cause harm to the tenant.

Combating legionella

Legionella Guidance | Landlord Resources

Last Updated: 15/03/2021

Landlords of residential accommodation have responsibilities for combating Legionnaires' Disease. Health and safety legislation requires that landlords carry out risk assessments for the Legionella bacteria which cause Legionnaires' Disease and thereafter maintain control measures to minimise the risk. Most rented premises will be low risk but it is important that risk assessments are carried out and control measures introduced.

Need to perform a legionella risk assessment? Use our template

Need to update a previous assessment? Use our risk review form

Fire safety

Fire Safety Overview For The Private Rented Sector

Last Updated: 15/07/2022

The legislative framework for fire safety is complex in the private rented sector. Depending on the type of property you own, or the type of tenancy you are letting, you may have different requirements that you may have to follow. This guide provides an overview of which legislation applies to a number of different scenarios.

Fire safety risk assessment form

Last Updated: 09/12/2021

To allow members to perform a risk assessment the NRLA has produced a risk assessment template for use in conjunction with the LACORS guidance.

Fire Safety In Individual Purpose Built Flats

Last Updated: 19/05/2021

This guide focuses on the fire safety requirements that are placed on landlords who rent out individual flats in purpose-built blocks. It also applies to converted blocks of flats so long as the conversion was carried out in accordance with the 1991 or later Building Regulations and still complies with these regulations.

Further resources

We have a wide range of available resources on various topics relating to good tenancy management. For a full list of these resources please see our resources index.

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